Contact

How Can We Help?

Whether you have a question about a product, need help with an order, or want to know more about shipping or returns, the Pyrolum team is here to help.

Get in Touch

Email: kaptansingh143212@gmail.com

Phone: +44 20 8040 5012

Business Address:
3 Kirkstall Rd
London, SW2 4HD
United Kingdom

Customer Support

Our team can assist with:

  • Product questions

  • Order enquiries

  • Delivery and tracking

  • Returns and refunds

  • Exchanges

  • Damaged or incorrect products

  • General enquiries

When contacting us about an existing order, please include your order number so we can locate your order and assist you more efficiently.

Shipping Information

We currently deliver throughout the United Kingdom.

Standard delivery: 3–5 business days
Shipping: Always free

Returns

Eligible purchases can be returned within 30 days of delivery.

Return shipping: Free
Restocking fee: None
Final-sale items: None under our standard return policy

For complete details, please see our Return and Refund Policy.

We're Here to Help

At Pyrolum, we aim to provide clear, helpful, and reliable customer support throughout your shopping experience.

Pyrolum
3 Kirkstall Rd
London, SW2 4HD
United Kingdom

Email: kaptansingh143212@gmail.com
Phone: +44 20 8040 5012