Contact information

We're Here to Help

Have a question about a product, your order, delivery, returns, or anything else? The Pyrolum customer service team is here to help.

Whether you need assistance before placing an order or support after your purchase, feel free to get in touch with us.

Get in Touch

Email: kaptansingh143212@gmail.com

Phone: +44 20 8040 5012

Business Address:
3 Kirkstall Rd
London, SW2 4HD
United Kingdom

Customer Support

For questions regarding:

  • Product information

  • Order status

  • Delivery and shipping

  • Returns and refunds

  • Exchanges

  • Damaged or incorrect items

  • General enquiries

Please contact us using the email address or phone number above.

When contacting us about an existing order, please include your order number where possible so we can assist you more efficiently.

Shipping

Pyrolum currently ships throughout the United Kingdom.

Standard delivery: 3–5 business days
Shipping: Always free

Returns & Refunds

We accept eligible returns within 30 days of delivery.

Return shipping: Free
Restocking fees: None
Final-sale items: None under our standard return policy

For full details, please review our Return and Refund Policy.

Contact Pyrolum

We value every customer and aim to provide helpful, straightforward support throughout your shopping experience.

Pyrolum
3 Kirkstall Rd
London, SW2 4HD
United Kingdom

Email: kaptansingh143212@gmail.com
Phone: +44 20 8040 5012