Contact information
We're Here to Help
Have a question about a product, your order, delivery, returns, or anything else? The Pyrolum customer service team is here to help.
Whether you need assistance before placing an order or support after your purchase, feel free to get in touch with us.
Get in Touch
Email: kaptansingh143212@gmail.com
Phone: +44 20 8040 5012
Business Address:
3 Kirkstall Rd
London, SW2 4HD
United Kingdom
Customer Support
For questions regarding:
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Product information
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Order status
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Delivery and shipping
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Returns and refunds
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Exchanges
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Damaged or incorrect items
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General enquiries
Please contact us using the email address or phone number above.
When contacting us about an existing order, please include your order number where possible so we can assist you more efficiently.
Shipping
Pyrolum currently ships throughout the United Kingdom.
Standard delivery: 3–5 business days
Shipping: Always free
Returns & Refunds
We accept eligible returns within 30 days of delivery.
Return shipping: Free
Restocking fees: None
Final-sale items: None under our standard return policy
For full details, please review our Return and Refund Policy.
Contact Pyrolum
We value every customer and aim to provide helpful, straightforward support throughout your shopping experience.
Pyrolum
3 Kirkstall Rd
London, SW2 4HD
United Kingdom
Email: kaptansingh143212@gmail.com
Phone: +44 20 8040 5012